FAQ

Purchasing

How do I purchase a watch from your website?

You can browse our collection, choose the watch you like, add it to your cart, and then proceed to checkout. We accept a variety of payment methods including credit cards, debit cards, and PayPal.

What is your delivery time?

Typically, we offer standard shipping, which takes about 5–8 business days.

Payment

What payment methods do you accept?

We accept Visa, Mastercard, and PayPal.

Do you offer first-time purchase discounts or promotions?

We occasionally offer discounts and promotions. Please check our homepage or subscribe to our newsletter for the latest offers.

Product Information

What is the difference between mechanical and quartz watches?

Mechanical watches are powered by a spring mechanism that requires manual or automatic winding, whereas quartz watches are powered by a battery and offer higher precision.

Do your watches have special features like water resistance or chronograph functions?

Yes, many of our watches feature water resistance, and some models also come equipped with chronograph functions. Please check the product details for specific features.

Can I customize a watch?

We offer limited customization options, such as engraving. Please contact our customer service team for more information.

Maintenance & Care

How do I care for a mechanical watch on a daily basis?

Avoid exposing your watch to extreme temperatures, magnetic fields, and chemicals. For manual or automatic mechanical watches, please remember to wind them regularly.

How often should a mechanical watch be serviced?

We recommend servicing your mechanical watch every 3–5 years to ensure optimal performance.

Can I wear my watch while showering or swimming?

This depends on the water resistance rating of the watch. If the water resistance is rated at 50 meters or above, it is generally suitable for swimming. However, please check the product specifications for precise information.

Battery & Warranty

How long does a battery in a quartz watch typically last?

The battery usually lasts between 2–3 years, depending on the model and usage.

How do I know when the battery needs replacing?

If your quartz watch starts keeping time inaccurately or stops working, it is usually a sign that the battery needs to be replaced.

Can I replace the battery myself, or do I need to send it back to you?

While you can replace the battery yourself, we recommend having it done by a professional to avoid any damage to the watch.

What is the warranty period for your watches?

Our watches come with a 2-year warranty against manufacturing defects.

What does the warranty cover, and what does it not cover?

The warranty covers defects in materials and workmanship but does not cover damage caused by accidents, misuse, or normal wear and tear.